If you have something you’d like to say to the Poptropica Help Team (such as questions or concerns), you may contact us using the following methods, listed below. Here you can find out how to send us information and news to us directly. Any new information sent to us will always be accredited for in our posts.
Please note that we are NOT the official Poptropica Creators. We are Poptropica game players like you, so do not send us impossible requests, spam, or questions that we obviously would not be able to answer.
Before asking us any questions, first take a look at the FAQs to see if your question has already been answered there. Using the ‘Search’ widget on the right sidebar is also very helpful for finding information here.
Blog Commenting
You can submit a comment on any post or page on this blog for us to read. Please make sure to read the rules on commenting, in this case especially about putting your message in the right category. If necessary, we will make a response to your comment by either typing in bold text just below your words, or making a ‘reply’ comment under yours. Please keep in mind that any comments you make are viewed by the public as well.
Chat
We have an active online live chatroom community at the Poptropica Help Chat, or PHC for short. If you want to say something, all you have to do is type, and someone online (some of which may be moderators or owners of the PHC) can respond to you. You can chat about anything in general, as long as everything you say is appropriate.
Email
Our email address is poptropicahelpblog@gmail.com, so you may send us a message using email and we will reply it as helpfully as possible. We will not share or sell your email address to anyone else. If you use Gmail and you catch us online, we might be able to have a live chat with you. Please don’t spam our email inbox with junk, and remember to be respectful.
Poptropica Help Forum
You may send a PM (Private Message) to any of the moderators and/or the administrator of our Poptropica Help Forum requesting for help. Additionally, you can create a new topic in the ‘Poptropica Help Request Center’ section, and some members of the forum will probably swing by and assist you as needed. To do all this, you must register for an account there.
YouTube
For those who have YouTube.com accounts, our username is MyPoptropicaHelp, and you can click here to view our channel. We usually accept any friend invitations, unless you send us spam or try to share inappropriate content with us. From there, you can comment on our channel page (which is public, meaning anyone can see it) or send us a PM (Private Message).
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Please understand that we are often busy and that it may take a while for you to get a response from us. However, we will try our best to attend to your messages as soon as possible.

Woah i didnt know u guys had a youtube channel! Gotta go check it out!
By: shaggy tornado on July 21, 2009
at 1:05 pm
Cool!
By: Happy Bee on July 24, 2009
at 2:38 am
cool!
By: purple paw on August 12, 2009
at 5:12 am
love your website
By: purple paw on July 25, 2009
at 6:07 am
I TOTALLY AGREE!!!!!!! You guys are SO helpful!!!!!!!
By: strange crumb on April 26, 2010
at 6:08 am
OKAY! U GUYS ROCKS
By: moonlight91 on August 14, 2009
at 2:24 am
you guys are amazing thats why i say PHBrocks
By: fastcomet10 on August 14, 2009
at 11:11 pm
this site is so cool. i come here every day!
By: quick walker on August 23, 2009
at 8:13 am
Hi Hijuyo i commented on ur channel and on the PHB one.
Hijuyo: Thanks, Roryccool! ^.^
By: roryccool on November 21, 2009
at 3:42 pm
no problem!
By: roryccool on December 6, 2009
at 5:35 pm
ok you guys rock litterly.
By: noahwax on November 27, 2009
at 5:18 am
Heya! I agree with everyone that said that yous are really helpful and awesome.
By: Rindy on September 13, 2010
at 6:48 pm
o no problom i like this blog too
By: makayla on July 17, 2011
at 1:34 pm
So, I REALLY think that poptropica should make an island for every holiday! Wouldn’t that be SO much fun?! They already have the Great Pumpkin Island for Halloween, so all they need to do is something for like Easter, Christmas, Thanksgiving, ect. I would be so phyced if they did that!
By: Jen on January 30, 2011
at 3:11 am
I think that Poptropica should make a Lemonade Mouth Island! I would love that so much!
By: crazy wolf on June 9, 2011
at 2:14 am
If you complete an island and get the credits but you have membership. Will the credits still be there after the membership expires?
Hijuyo: Yes. Credits only disappear when they are spent.
By: Nicole on July 10, 2011
at 7:11 pm
I think that it would be totally sweet if poptropica were to make phantom of the opera costumes… Maybe it’s just me, but I think that would be cool…
By: Jen on August 8, 2011
at 12:45 pm
Hello, the email address- are all of the authors capable of reading the messages sent? I have an issue I want to speak to Hijuyo about specifically, and with different time zones etc. it’s hard to get on at the right time.
Hijuyo: If you want to talk to me specifically, you can email hijuyo@gmail.com
(to everyone reading this: spam is not appreciated)
By: Rai on August 26, 2011
at 7:52 pm
If it isn’t spam, then would I be allowed to ask you stuff about wordpress? I’m kind of new to this.
By: strangecrumb on October 18, 2011
at 6:39 am
i have been trying to log on to poptropica and it wont let me in. i make a new account and it says theres an error in the data base.
By: luke on October 4, 2011
at 8:39 am
I’ve completed 7 islands and it only said that i have completed 1.
I think there is a bug in your program.
It’s unfair.
By: Ginelle on October 8, 2011
at 7:54 am
I’ve completed 7 islands and it only showed 1 medallion.
I think there is a bug in your program.
It’s unfair.
By: Jellybeans on October 8, 2011
at 7:56 am
I have completed the second scavenger hunt and entered the answer on the home page. But the gold card just keeps loading forever and I don’t get the prize I am supposed to. Am I doing something wrong? Is there a problem with the prize program? What can I do to get my prize?
By: Teddy Blake on October 28, 2011
at 10:19 am
I completed all the islands and the next day, I had NONE! I completed one again and I still had NONE!
By: Fummywummy on November 21, 2011
at 9:10 am
what they need to make is a worls trade centers islcan
By: aubree on December 28, 2011
at 4:18 pm
i think they should make a candy island!!! yum
By: hhlhjnhlkahjilk on January 29, 2012
at 2:38 am
I was wondering if you could make a new island about werewolves and in the island you get bitten by on and at night you turn into a werewolf and you can controle the time with a metter that says night/day.
By: Anthony Casillas on February 19, 2012
at 12:17 pm